Based in Ely, near Cambridge, UK, we are at the heart of technology and innovation.
We specialise in helping Small to medium sized businesses in the Cambridgeshire area to evolve their businesses by encouraging great engagement with their staff, and improving their business processes through the the use of IT and other skills to maximise the success of the customers and their staff.
This usually involves working with a team or organisation to understand their current processes and what they would like to achieve.
With our understanding of business and technology, we then identify how their processes can be improved to achieve the organisation's goals. We come up with a strategy and a plan, including:
identify how existing processes will ideally evolve to improve the business
identify what existing technology exists within the business that is not being used as effectively as possible
identify any areas where new technology would be beneficial, either to enhance the existing technology, or to replace it
Usually we find that there are lots of improvements that can be made by making use of existing technology, to improve the business processes, whilst not creating shocks to the staff. Major gains can often be achieved by visualising data from existing systems, and that often leads to small, but significant tweaks to how the existing systems are used that have powerful benefits. This is usually much quicker, and more cost than implementing a new system.
Once incremental changes have been made, and we and the organisation has got a much deeper grasp of the processes, and has gained some operational benefits, this usually creates scope to make further changes and enhancements. It is only at this point do we usually need to add new software or systems - and it is usually adding systems to enhance and extend systems that are already in use. Only in exceptional circumstances have we needed to rip out and replace software - although we always consider that as an option, where the potential benefit is justified.
Managing Director, Business and IT Strategy and Direction
Dave co-founded Signify, the Secure Authentication Service in 2000. As CEO from 2006, he and the team grew the business until successfully selling the business in 2013. Since then, using his blend of managing people and business, financial understanding, and IT knowledge, Dave has been running IS Online, helping Small to medium sized businesses in the Cambridgeshire area to evolve their businesses by encouraging great engagement with the staff, and improving their business processes through the the use of IT and other skills to maximise the success of our customers and their staff.
Prior to co-founding Signify, Dave had been a web developer, involved in installed some of the first e-mail and internet connections including the first Firewall-1 in the UK for a UK government department, and e-mail connections for Channel 4 and many others in the early days of the Internet. Dave has a BSc degree in Applied Computing.
Sales & Marketing
Jake has 4 years of sales experience in the tourist attractions industry in Cambridge. He has also completed a Masters degree in Sports Management and Marketing, and has a BA degree in History.